Privacy Policy

RC Mowers — Embankscape Equipment LLC

Effective Date: April 7^th, 2026

RC Mowers, Embankscape, and Embankscape Equipment LLC (“we,” “our,” or “us”) respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our websites, contact us, submit a form, request information, register for an event, apply for a job, or otherwise interact with us.

This Privacy Policy applies to websites owned or operated by RC Mowers, Embankscape, and Embankscape Equipment LLC, including rcmowersusa.com and related websites we control. It does not apply to third-party websites, platforms, or services linked to or integrated with our websites, including social media platforms. Those third-party sites are governed by their own privacy policies.

1. Information We Collect

We may collect the following categories of information:

• Contact information, such as your name, company name, email address, phone number, mailing address, and job title.
• Inquiry and communications information, such as the contents of forms you submit, messages you send us, and records of communications.
• Dealer, sales, service, or warranty information, such as product interest, dealer location, machine information, and support requests.
• Event and marketing information, such as registrations, attendance details, and communication preferences.
• Job applicant information, if you apply for employment through our website.
• Device and usage information, such as IP address, browser type, operating system, pages visited, referring website, date and time of access, and similar website activity data.
• Cookie and similar technology data, as described in Section 3 below.

2. How We Collect Information

We collect information:

• Directly from you, when you complete a form, contact us, register for an event, request support, or otherwise provide information.
• Automatically, through cookies, analytics tools, server logs, and similar technologies when you use our website.
• From service providers, dealers, partners, or event organizers, where appropriate and permitted by law.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the site function, remember preferences, understand website traffic, and improve user experience. These may include:

• Essential cookies, which help the website operate properly.
• Analytics cookies, which help us understand how visitors use the website.
• Functional cookies, which remember settings and preferences.
• Marketing or advertising cookies, if used.

You can control cookies through your browser settings. If your browser blocks certain cookies, some parts of the website may not function properly. To learn more about cookies and how to manage them, visit

https://allaboutcookies.org.

If we use analytics, advertising, or other non-essential cookies that require consent under applicable law, we will seek that consent through our website tools where required.

4. How We Use Information

We may use personal information to:

• Respond to your questions and requests.
• Provide product, dealer, service, warranty, and customer support.
• Send communications you request.
• Operate, maintain, secure, and improve our website.
• Understand website usage and improve performance.
• Manage events, promotions, and marketing activities.
• Target content or advertisements to products or services that may be of interest to you.
• Analyze user behavior in aggregated or de-identified form for analytics, reporting, and business improvement.
• Prevent fraud, misuse, or security incidents.
• Comply with legal obligations and protect our rights.

5. How We Disclose Information

We may disclose personal information to:

• Service providers that help us operate our business and website, such as website hosting, CRM, analytics, marketing, communications, customer support, and IT service providers.
• Dealers, distributors, or business partners, when needed to respond to a product or dealer inquiry or to support your request.
• Professional advisors, auditors, insurers, or legal counsel.
• Government authorities or other parties when required by law or when reasonably necessary to protect rights, safety, property, or legal interests.
• A buyer, successor, or affiliate in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business.

We do not sell personal information for money. Disclosures described in this section may include transfers to entities located in Canada, Mexico, or other countries where RC Mowers participates in sponsoring trade shows or conducting business. Those countries may not provide the same level of legal protection as your home country.

6. Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information, the purpose for which it was collected, and legal or operational requirements.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including encryption where appropriate. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Your use of our website and any personal information you transmit to us is at your own risk.

8. Your Choices and Rights

You may opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us.

Depending on where you live, you may have privacy rights under applicable law. For example, residents of certain states, including California, may have rights to:

• Know the categories of personal information we collect and disclose.
• Request access to specific pieces of personal information.
• Request deletion of personal information, subject to exceptions.
• Request correction of inaccurate personal information.
• Opt out of the sale or sharing of personal information, where applicable.
• Not be discriminated against for exercising privacy rights.

To submit a privacy request, contact us using the information in Section 14 below. We may need to verify your identity before processing certain requests.

9. California Privacy Notice

If you are a California resident, you may request information about how we collect, use, disclose, and retain your personal information and may exercise any rights available to you under California law.

We collect the categories of personal information listed in Section 1 above and use and disclose those categories for the purposes described in Sections 4 and 5. We do not use or disclose sensitive personal information for purposes that would require a separate right to limit its use.

If our website uses cookies or advertising technologies in a way that constitutes “sharing” under California law, California residents may exercise any available opt-out rights through our website tools or by contacting us.

Under the California Civil Code, California residents with whom we have an established business relationship may request a list of certain categories of personal information disclosed to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please email learnmore@rcmowersusa.com and mention that you are making a “California Shine the Light” inquiry.

10. Visitors from Outside the United States

If you access our website from outside the United States, your information may be transferred to and processed in the United States and other countries where our service providers or business partners operate. Those countries may not provide the same level of legal protection as your home country.

11. GDPR Notice — EEA, UK, and Switzerland

If applicable law gives you additional privacy rights, including under the General Data Protection Regulation (GDPR), you may contact us to request access, correction, deletion, restriction, objection, or portability of your personal information, as applicable.

We process personal information for purposes such as responding to requests, operating our website, supporting our business operations, complying with legal obligations, and pursuing legitimate business interests. In some cases, we process information based on your consent, which you may withdraw at any time.

We are the data controller for any personal information provided to us from persons in the EEA, UK, or Switzerland. We do not currently maintain a representative in the EU.

GDPR rights include the right to:

• Request access to and a copy of your personal information.
• Request correction, deletion, or restriction of processing.
• Object to processing, including for direct marketing.
• Request portability of personal information you provided to us, in a commonly used, structured, machine-readable format.
• Withdraw consent at any time.
• Lodge a complaint with your local data protection authority.

We will review requests from EEA, UK, and Swiss residents and endeavor to respond in a timely manner. For security reasons, we may request specific information to confirm your identity before taking action. We reserve the right to refuse to act on a request, or to charge a reasonable administrative fee, when a request is manifestly unfounded or excessive.

12. Children’s Privacy

Our website is not directed to children under 16, and we do not knowingly collect personal information from children under 16 through the website, except when consent is provided by a parent or guardian. If we learn that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information as soon as possible. If you believe a child has provided personal information through our website, please contact us.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date above. Your continued use of our websites following any changes signifies your consent to the updated policy. We recommend that you periodically review this policy.

14. Contact Us

If you have questions about this Privacy Policy, want to exercise privacy rights, or have concerns about our privacy practices, contact:

RC Mowers

Embankscape Equipment LLC

2158 E Deerfield Ave

Suamico, WI 54173

Email: learnmore@rcmowersusa.com

Phone: 920.634.2227